Up coming, we wish to reassure you that we appreciate all feed-back. We happily share compliments with the workers who receive them. Be sure to be assured that we are committed to answering just about every grievance we obtain, as well as a representative from our department can get back to you as soon as possible.
Thus far you've designed us shed 24 hrs of our trip We work hard for day off get the job done and of your respective times have led to us reaching our location Just one Complete Working day Afterwards. Not a glad buyer and can spread the term.
British Airways don’t let us to utilize the lounge facility in London.This certainly can take absent the really privileges we assumed we had earned over the years.
I'm 77 year aged I prepare this wonderful trip with my daughter to indicate her our heritage in Chile, we paid Virtually $3000.00, we flew to South The usa Chile on twelve/27-01/06/2016, then the nightmare begun the fly from Miami to Santiago scl , we seat inside the runway for 2 hours as a consequence of luggage delayed, the pilot claimed it had been difficulty with not ample employee to load the aircraft AA957 with baggage. then our seats problem: seat 41A , my daughter Tv set was damaged, my seat 41B my arms ended up damaged, wouldn’t shift up, so and Once i need to head over to the bathroom I couldn’t stand up, considering the fact that I've Diabetic issues I should go to the bathroom which is why I took the top seat Once i tried to climbing more than the arm I Slice my leg and was bleeding. I question the flight attendant for help, she was no help in the least. my daughter attempted to help me by climbing about me since we couldn’t get any help. she slip and fell on both of those arms wanting to climb above me and bruised the inside of her legs really lousy. we have photographs of her leg and my leg seem like elephant toes, let me inform you it damage so undesirable I cried within the ache, the whole two weeks in Chile I'd to order sneaker one particular size greater considering the fact that my ft had been so swollen and my daughter couldn’t use her bathing match due to the fact the inside of her leg were being all bruised up.
I been given the down below response from American Airlines just after I refused their offer you of the $25.00 vacation voucher for horrendous service. My reviews had been posted on this site but they had been taken out. Their inadequate service Price me money and time, which I cannot get back again they usually Assume $25.
hardly ever at any time acquired this kind of poor service and a corporation that basically doesn’t care about there paying out customers
january 26 my son flew non halt from st. louis to laguardia airport new york. He arrived, his baggage didn’t. He claimed for the airport that his bag didn't occur off the plane. The lady for the booth checked the declare ticket. The bag had not remaining St. Louis. She gave him a locator selection and informed him they might be making contact with him soon. They might not come across it so they despatched him a variety to complete of his belongings in the bag. He sent it in.
I am caught in LA, mainly because my AA FLIGHT 1927 on February 3rd was cancelled! I'm pretty dissatisfied!!! I was not specified a definitive reply regarding why my flight was cancelled.
Be sure to investigate this so other travellers gained’t contain the very same experience…..I would really like a reply from You furthermore may..
American Airways Purchaser service hotline is easily available and client helpful. Sadly, You need to hold out roughly 2 minutes to talk to a client service representative. You must hear a protracted speech regarding recent updates.
My friend of mine booked my Mother a reservation from haiti to miami fl I paid out her $300 to buy me the fares even so she did not advised me the flight might be reserving on a nonrevenue flight it absolutely was a ridicullus minute for all of us, quesion I've If your seat isn't guarantee why did she took the money from me
I approached the agent from the name of “Susan A†and greeted her by using a “Superior Early morning!†Her reaction was a blank stare like I had no small business being there then a glare when I questioned her if she was obtainable.
I will never be use AA all over again!! I booked a flight for me and my son to hitch our household on holiday vacation. Very long story shorter a thing came up and we are not able to go at the moment. I identified as your organization with around a months observe. Canceled the struggle with phone rep John; who was extremely polite. He did not say just about anything about the amount of cost I could be manifest for canceling the flight. I known as back again to talk to concerning the charge and I had been told that I could well be charge $200 by AA and $fifty from the source I accustomed to book the flight per particular person. Which i would've a $fifteen credit rating for each person… I requested to talk to her supervisor and Michelle Morgan was the individual I upcoming talked to. She was no help, I asked to speak to her supervisor and she stated that there was no-one previously mentioned her. I explained to her which i was certain that there was an individual above her. Lastly she stated which i could head over to The shopper relations Internet-internet site. All over again I questioned her 2 times go now for her supervisor’s name and he or she replied client relations. I yet again informed her I wished the title of her immediate supervisor, the person who she reported to…the name provided was Jalia Elisidi .
Worst Airline ever?!?! Lost my luggage in Charlotte NC, February six following offering it (in addition to my wife’s) to two attendants with the baggage belt for returning travellers. Hers arrived in on our flight, mine did not. Now 11 days later on and soon after possessing gone through phone hell plus some extremely non caring folks, I've experienced no Speak to from everyone. The normal respond to is “we are still looking to Find your luggageâ€. Their questionnaire and all varieties are already sent to Baggage Assert Section but not a soul really appears to have an interest in doing anything at all to ease their problems.